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Terms of Service for CCTCF Sourcing Platform (www.cctcf.com)

 

Last updated: March 14th, 2026.

 

Welcome to www.cctcf.com, operated by Cheap Commodities Trading Consulting Firm ("CCTCF," "we," "our," or "us"). These Terms of service ("Terms") govern your access to and use of our website and services. Please read these Terms carefully.

 

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, do not use our website.

 

  1. Acceptance of Terms: By using CCTCF, you agree to these Terms, our Privacy Policy, and any other policies or guidelines posted on the website. If you are accessing the website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
  2. Description of Services: CCTCF provides a platform that facilitates connections between global buyers and China-based factories, manufacturers, wholesalers, e-commerce shop owners, salespersons, brokers, agents and distributors. We do not produce our own products for sale. Products listed on our website are not our products. They are simply indicators and references to what is available that we can find and negotiate for our customers. We assist in providing paid services like sourcing, factory visit, product inspection & quality control, product customization, repackaging, shipping arrangements, payment processing, China shopping trip arrangements, China-based business events attendance and connecting buyers with sellers.
  3. Eligibility: You must be at least 18 years old or of legal age in your jurisdiction to use our Services. By agreeing to these Terms, you represent that you meet these age requirements.

  4. User Accounts: (a) To access certain features, you may need to create and account.     (b) You agree to provide accurate, current, and complete information during registration. (c) You are responsible for maintaining the confidentiality of your account credentials. (d) You agree to notify us immediately of any unauthorized use of your account. (e) If you share your account willingly with a third party, we are not responsible for however the third party may use the information.

  5. User Responsibilities: (a) You agree to use the website only for lawful purposes. (b) You shall not use the website to solicit or engage in any illegal activities, including but not limited to fraud, money laundering, or violation of intellectual property rights. (c) You shall not interfere with or disrupt the operation of the website or servers. (d) You agree not to transmit harmful, offensive, or inappropriate content. 

  6. Prohibited Activities: You agree not to: (a) Use automated tools or software to scrape, collect, or harvest data. (b) Impersonate any person or entity or falsely state your affiliation. (c) Attempt to gain unauthorized access to our systems or other users' accounts. (d) Engage in any activity that could harm the website or its users.

  7. Intellectual property Rights: (a) All content, trademarks, logos, and materials on the website are either endorsed and recommended by CCTCF or are the property of CCTCF or its licensors. (b) You may view and use the content solely for your personal or business purposes related to sourcing. (c) You may not copy, reproduce, distribute, or create derivative works without prior written consent.

  8. Third-Party Links and Services: Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Your interactions with third parties are solely between you and such third parties.

  9. Disclaimers and Limitation of Liability: (a) No Warranty: We provide the website on an "as-is" basis without warranties of any kind, expressed or implied. (b) No Guarantee: We do not guarantee the accuracy, completeness, or timeliness of information from all persons we connect our customers to as stated in number 2 Description of Services. (c) Liability: To the maximum extent permitted by law, CCTCF shall not be liable for any damages arising from or related to your use of the website or services, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

  10. Indemnification: You agree to indemnify, defend, and hold harmless CCTCF and its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses resulting from your breach of these Terms or your misuse of the website. 

  11. Termination: We reserve the right to suspend or terminate your access to the website at our sole discretion for violations of these Terms or for any other reason.

  12. Changes to Terms: We may update or modify these Terms at any time. Changes will be effective upon posting on the website. Your conitnued use of the website constitutes acceptance of those changes.

  13. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of The Republic of Cameroon and or The Peoples' Republic of China. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Yaounde (Cameroon) and or Shanghai (China).

  14. Miscellaneous: (a) Severability: If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in effect. (b) Entire Agreement: These Terms constitute the entire agreement between you and CCTCF regarding the use of the website.

  15. Contact Us: If you have any questions about these Terms, please contact us at: admin@cctcf.com 

 

By using www.cctcf.com, you agree to these Terms of Service.

 

 

 

 

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Preparing Things Ordered By Customers For Shipping

 

         

         One of the most challenging tasks we have at CCTCF is to prepare things our customers have bought for shipping by air as well as by sea. To our customers, it is simple; they have paid for the things they ordered, and all they have to do is sit and wait for the delivery of those things and as soon as possible. To our staff at CCTCF, it is a different story of long hours in the office, sometimes extending to late night for different reasons and because of different challenges.

 

Here below is a summary of what goes on behind the scenes from the moment you place your order to when you receive the goods. 

 

  1. We get an inquiry email from customer X asking for more information about a particular product or a range of products. Problem: Inquiries from customers are usually vague, lacking details that matter.
  2. Our Customer Service Department (CSD) replies with the preliminary information the customer requested.
  3. Then our CSD puts up the customer X's contact info on our office inquiry board including a brief on what that customer is looking for. Problem: In many instances the customer will come back with totally different demands contradicting initial demands.
  4. When customer X writes back with more clarifications on what they want, we change his status to serious customer and put an outsourscing agent in charge of the case. Problem: Sometimes we have one CCTCF outsourcing agent handling multiple customers. That may cause delays in responses.
  5. The agent in charge of the case is responsible for preparing a preforma invoice, negotiation order terms, prices, delivery time, etc. Problem: This usually takes more time than customers expect.
  6. Once customer X places the order, the agent in charge of his case is responsible for the preparation of items. This includes, factory visits, meetings with suppliers, checking items, testing some if required, repackaging, making videos of products for customer X, contacting our partner shipping agents, negotiating prices of shipping, etc. This is the most important step. Problem: This also takes more time than the customer expects and it is a critical stage in the process.
  7. Once the cargo is sent to the warehouse at the seaport, we notify customer X and provide all necessary information. Problem: We can't control the schedules of shipping agents. They load according to their own schedules and this may make our customers impatient.
  8. Our shipping agents then get in touch with customer X for confirmation as receipient of the goods. At this stage the shipping agent may also alert the recipient on other requirements for the reception of goods.
  9. Goods arrive at customer X's sea port or airport and customer X is notified. Problem: Sometimes goods arrive but the customer is not ready and available to collect the goods.
  10. Customer X comes to the collection point with his ID and collects goods

 

For customers who are not familiar with how outsourcing agencies like CCTCF work, this may be helpful information so that you can understand our agents in charge of handling your orders.